Privacy policy
Last updated: October 16, 2026
This privacy policy explains how DWND Brands LLC ("LongVita", "we", "us"), 15442 Ventura Blvd, 201-1818, Sherman Oaks, California 91403, United States, collects and uses your personal information when you visit or buy from this website. We are the data controller for this information.
What we collect
- Order information: name, billing and shipping address, email, phone number, order details. Payment details are processed by our payment providers; we never see or store your full card number.
- Account and contact information: what you share when you create an account, sign up for our newsletter or contact us.
- Device and usage information: IP address, browser, pages viewed and how you interact with our site, collected through cookies and similar technologies.
Why we use it (and our legal basis)
- To process and deliver your order, handle returns and customer service (performance of a contract).
- To send newsletters and offers, only if you signed up (consent; you can unsubscribe at any time).
- To keep our store secure, prevent fraud and improve our website (legitimate interest).
- To meet tax, accounting and other legal obligations (legal obligation).
- To show relevant ads and measure them, only where you have accepted marketing cookies (consent).
Who we share it with
We share information only with service providers that help us run the store: Shopify (our e-commerce platform), payment providers, shipping carriers and our fulfillment partner, our email service, and analytics and advertising partners such as Meta and Google where you have consented. We may also share information when the law requires it. We do not sell your personal information.
International transfers
We are based in the United States, and some providers process data in other countries. If you are in the United Kingdom, we rely on appropriate safeguards such as the UK International Data Transfer Addendum when your data leaves the UK.
How long we keep it
We keep order information for as long as needed for the order and for the period required by tax and accounting law (7 years). Newsletter data is kept until you unsubscribe.
Your rights
Depending on where you live, you can ask to access, correct, delete or receive a copy of your personal information, object to or restrict certain processing, and withdraw consent at any time. To make a request, contact us through our contact page. You may also complain to your local data protection or privacy authority (for example the ICO in the UK, the OAIC in Australia, the Office of the Privacy Commissioner in New Zealand or Canada).
California residents: you have the right to know, delete and correct personal information we hold about you, and to opt out of the "sale" or "sharing" of personal information for targeted advertising. You can use the "Your Privacy Choices" link on our site or contact us through our contact page. We will not discriminate against you for using these rights.
Cookies
We use cookies that are needed for the store to work, and, with your consent, cookies for analytics and marketing. You can change your choices at any time in the cookie banner or your browser settings.
Children
Our store is not directed at children under 16, and we don't knowingly collect their information.
Changes
We may update this policy from time to time. The date at the top shows when it last changed.
Contact
DWND Brands LLC, 15442 Ventura Blvd, 201-1818, Sherman Oaks, California 91403, United States, our contact page
